Of course we try to offer a service that is available 24/7. But technical issues happen and we want to make sure that we keep you informed. Even if our service is unavailable and we cannot communicate through regular channels.
We have set up a status page at https://status.awarenessplatform.com showing the current availability of Awareness Platform. This status page is hosted by Solarwinds Pingdom and operates independently from our services.
So in the unlikely case you cannot reach us, please go ahead and check our status page first.